“Banal” and “Unwatchable”.  The two words Paul Henry has used to describe the shows his employer TVNZ puts to air.  And as for the viewing public, he’s questioning their intelligence.

Ahead of tonight’s 50 years of TV News, the Sunday Star Times spoke to the host of TV One’s breakfast who seemed eager criticise the content of TVNZ.

Both Close Up and Campbell Live were lambasted as being “banal” despite them being some of the most-watched and most commented on shows on Television.

“I sometimes see stuff and personally despair, and I think: is that current affairs? But it actually is.”

When asked if programme-makers were underestimating or overestimating the intelligence of the New Zealand public, Henry giggled and said: “I seriously worry we might be overestimating it.”

He is often surprised by which stories rank highest on the TVNZ news website: “My God! The things people care about. They really do care about Victoria Beckham.”

 

Tonight, Paul Henry hosts 50 Year of TV News.  After the Cheers to 50 Years special that was panned by critics and yet rated through the roof, Henry said

there was no danger of tonight’s show being as “unwatchable” as the Jason Gunn special. “I wouldn’t have said yes to doing it… I’m pretty fussy with the things that I’ll do.”

Ironically though, he often fills in as host of Close Up.

According to wikipedia, in comedy, a Roast is:

an event in which an individual is subjected to a public presentation of comedic insults, praise, outlandish true and untrue stories, and heartwarming tributes, the implication being that the roastee is able to take the jokes in good humor and not as serious criticism or insult, and therefore, show their good nature. It is seen as a great honor to be roasted, as the individual is surrounded by friends, fans, and well-wishers, who can receive some of the same treatment as well during the course of the evening.

It’s a term that some folk need to become accustomed to.

On Wednesday night at the inaugural Radio Roast, Dave Fane took to the stage with a task at hand and delivered.  However, some have missed the point of the event and labelled him racist and homophobic among other things following his “roasting” of Jews, HIV sufferers and those in the advertising industry.

The “racist outburst” as claimed by the New Zealand Herald’s Rachel Glucina, Joseph Barratt and Barry Clarke featured in a story titled “TV3 star attacks Jews”.  The story, taken completely out of context, suggests it was a drunken tirade when in fact it was in line with the theme of the night.  Anyone who may have taken offense to the content probably wouldn’t have understood what the night was about.

Of course, Dave Fane has been forced to apologise.  His statement to the NZPA reads

“I wish to formally apologise for my offensive remarks, and am deeply troubled by the association of TV3 and my employers to the statements. I was quoted out of context in the article.”

As you’d expect, as part of their beat up the NZ Herald has obtained comment from the NZ Jewish Council and NZ Aids Foundation who were outraged.

ONE News:

  1. Ricki Herbert interview (Exclusive, Craig Stanaway)
  2. Rugby referees (Tom McRae)
  3. Treaty breaches?
  4. Braces funding (Lorelei Mason)
  5. Westpac Rescue Chopper – Auckland pilots’ 2,000th mission (Mark Crysell)

3 News:

  1. Boy racers’ protest in Christchurch (Live cross, Juanita Copeland)
  2. Public sector jobs to go (Exclusive, Tim Lambourne)
  3. Murderer complains about magazine confiscation (Janika Ter Ellen)
  4. Hotchin’s house for sale (Bob McNeill)
  5. All Blacks v Wales (Jane Luscombe)

Commentary:

I know it is the weekend but the top 5 stories on ONE News tonight all seemed to be filler stories to me, whereas the first two stories on 3 News were more serious/newsworthy stories. The Ricki Herbert interview was good but not lead-story material and possibly a better item for Close Up.

Verdict:
3 News

Freeview

Most watched

  1. One News: 651,990 (TV ONE, 6:00pm – 7:00pm)
  2. Close Up: 537,020 (TV ONE, 7:00pm – 7:30pm)
  3. Shortland Street: 530,100 (TV2, 7:00pm – 7:35pm)
  4. Coronation Street: 520,040 (TV ONE, 7:30pm – 8:25pm)
  5. Two and a Half Men: 416,510 (TV2, 7:35pm – 8:00pm)

Most watched evening (7.30pm – 11pm)

  1. Coronation Street: 520,040 (TV ONE, 7:30pm – 8:25pm)
  2. Two and a Half Men: 416,510 (TV2, 7:35pm – 8:00pm)
  3. Dancing On Ice: 409,540 (TV ONE, 8:30pm – 10:35pm)
  4. Gary Unmarried: 330,490 (TV2, 8:00pm – 8:30pm)
  5. Glee: 318,340 (TV3, 8:30pm – 9:30pm)

Most watched daytime (9am – 5pm)

  1. ONE News Midday: 137,650 (TV ONE, 12:00pm – 12:30pm)
  2. Emmerdale: 127,800 (TV ONE, 12:30pm – 1:30pm)
  3. 60 Minute Makeover: 119,650 (TV ONE, 3:00pm – 4:00pm)
  4. ONE News 4:30: 117,500 (TV ONE, 4:30pm – 4:55pm)
  5. Dickinson’s Real Deal: 114,790 (TV ONE, 2:00pm – 2:55pm)

Most watched on TV ONE

  1. One News: 651,990 (6:00pm – 7:00pm)
  2. Close Up: 537,020 (7:00pm – 7:30pm)
  3. Coronation Street: 520,040 (7:30pm – 8:25pm)
  4. Dancing On Ice: 409,540 (8:30pm – 10:35pm)
  5. Fifa WC 2010 NZ Live: 293,180 (2:00am – 3:50am)

Most watched on TV2

  1. Shortland Street: 530,100 (7:00pm – 7:35pm)
  2. Two and a Half Men: 416,510 (7:35pm – 8:00pm)
  3. Gary Unmarried: 330,490 (8:00pm – 8:30pm)
  4. Constantine: 265,330 (8:30pm – 11:00pm)
  5. My Wife and Kids: 171,580 (6:35pm – 7:00pm)

Most watched on TV3

  1. 3 News: 399,640 (6:00pm – 7:00pm)
  2. Glee: 318,340 (8:30pm – 9:30pm)
  3. America’s Next Top Model: 303,560 (7:30pm – 8:30pm)
  4. Home and Away: 291,560 (5:30pm – 6:00pm)
  5. Campbell Live: 279,260 (7:00pm – 7:30pm)

Most watched on C4

  1. Family Guy: 88,320 (7:00pm – 7:30pm)
  2. Ninja Warrior: 61,740 (7:30pm – 8:00pm)
  3. Pimp My Ride: 59,210 (8:00pm – 8:30pm)
  4. King of the Hill: 59,200 (6:30pm – 7:00pm)
  5. Malcolm in the Middle: 50,620 (6:05pm – 6:30pm)

Most watched on PRIME

  1. Father Ted: 175,520 (8:35pm – 9:05pm)
  2. Prime News: 156,900 (5:30pm – 6:00pm)
  3. World War II In Colour: 154,700 (7:30pm – 8:35pm)
  4. Black Books: 115,890 (9:10pm – 9:40pm)
  5. Deal Or No Deal: 99,260 (5:00pm – 5:30pm)

Most watched on Maori TV

  1. Homai Te Pakipaki: 65,210 (8:30pm – 10:00pm)
  2. Phunk Nation: 39,670 (8:00pm – 8:30pm)

Most watched on the BOX

  1. Raw: 40,320 (8:30pm – 10:30pm)

Most watched on SKY Sport 2

  1. Fifa WC 2010 NZ Live: 90,970 (2:00am – 3:50am)
  2. Fifa WC 2010 Pre Game: 75,890 (2:00am – 2:00am)
  3. NRL: 50,130 (9:30pm – 11:35pm)
  4. Fifa WC 2010 Post Game: 44,470 (3:50am – 4:15am

Most watched on SKY Movies Great

  1. Saving Private Ryan: 42,440 (8:35pm – 11:15pm)

Biggest increases (previous week)

  1. Close Up: TV ONE 537020 – up from 437220 (7:00pm – 7:30pm)
  2. Coronation Street: TV ONE 520040 – up from 427600 (7:30pm – 8:25pm)
  3. Campbell Live: TV3 279260 – up from 218520 (7:00pm – 7:30pm)
  4. Breakfast: TV ONE 202410 – up from 147160 (8:00am – 9:05am)
  5. F.R.I.E.N.D.S: TV2 148300 – up from 96800 (5:35pm – 6:00pm)

Biggest decreases (previous week)

  1. Deal Or No Deal: PRIME 99260 – down from 142250 (5:00pm – 5:30pm)
  2. Radiradirah: TV3 191920 – down from 223610 (9:30pm – 10:00pm)
  3. Prime News: PRIME 156900 – down from 188220 (5:30pm – 6:00pm)
  4. 24: C4 38000 – down from 54370 (8:30pm – 9:25pm)
  5. Entertainment Tonight: TV3 91600 – down from 104090 (4:30pm – 5:00pm)

New

  1. Phunk Nation: Maori TV (8:00pm – 8:30pm)
  2. Dancing On Ice: TV ONE (8:30pm – 10:35pm)
  3. Constantine: TV2 (8:30pm – 11:00pm)
  4. Doctor Who: PRIME (9:40pm – 10:45pm)

Channel Share (All Day)

  • TV ONE: 30.7%
  • SKY Network: 26.2%
  • TV2: 16.6%
  • TV3: 15.3%
  • PRIME: 4.9%
  • C4: 2.6%
  • Other TV Channels: 2.4%
  • Maori TV: 1%

Source: Nielsen Television Audience Measurement, All 5+

TV ONE has just announced it will be screening the big game of the FIFA World Cup second round, England v Germany LIVE on Monday morning.

Martin Devlin presents LIVE coverage of the match that will see two of football’s fiercest rivals face-off in the knockout phase of the tournament.

Former All Whites Noah Hickey and Chris Zoricich will join Devlin in TV ONE’s purpose built FIFA Studio to provide expert analysis during the match.

Build-up begins from 1:30am on TV ONE this Monday morning (28th June).  Kick-off in Bloemfontein is scheduled for 2am.

Argentina v Mexico will screen live on TVNZ 7 from 6am Monday and TV ONE & TVNZ 7 will screen highlights from all second round matches daily.

TV ONE Highlights 5pm-6pm daily with a repeat at 11pm.

TVNZ 7 Highlights 6pm-7pm daily.

TV ONE & TVNZ 7’s revised second round schedules will be issued tomorrow after the conclusion of pool play.  The preliminary schedule, drawn up before the tournament began, had TV ONE screening M50 1C v 2D live between 6am-8:30am on Sunday morning the 27th, this has now been amended so England v Germany can be broadcast on free-to-air .  Normal programming will now run on TV ONE between 6am-8:30am on Sunday morning.

 

Rick Stein, one of the world’s top chefs, who visits New Zealand this August with his first ever theatre show Rick Stein’s Food Odyssey, has announced Mark Sainsbury as his co-host – the presenter of TV One’s popular current affairs programme Close-Up, and a self-confessed ‘foodie’.

“I’ve got a few passions in life, one of which is food, and if you get the opportunity to hang out with one of the world’s greatest chefs you want it to be Rick Stein,” enthused Mr Sainsbury. “I met Rick last year, interviewed him, saw him in action in the kitchen and now I get to join him on the theatre stage… it doesn’t get any better.”

Mark is to co-host Rick Stein’s Food Odyssey in Auckland on 4 and 5 August at the ASB Theatre, The Aotea Centre, The Edge, and on 7 and 8 August at the St James Theatre, Wellington.

Rick Stein’s Food Odyssey will give audiences the unique opportunity to see a master chef in action as he and guest chefs prepare an array of dishes, from fishy favourites in Cornwall, to vibrant and colourful Mediterranean cuisine, onwards to the light spicy flavours of South-East Asia and culminating in a unique New Zealand dish. Throughout this two-hour culinary experience Mark Sainsbury will chat to Rick about his recipes and travels, interspersed with stories and footage from Rick’s TV series.

Rick Stein is known for his passion for quality fresh food, sustainable fishing and farming practices and travel, with his many TV series illustrating his love of local produce, the growers, and the countries and communities he has visited. His knowledgeable, accessible and endearing style not only reflects his love of fresh produce – and unashamed fondness for all things ‘fish’ – but his ability to weave in social, cultural and historical information takes his programming out of the realm of a simple ‘cooking show’, and as such Rick’s programmes regularly feature in the networks’ top-rating series making him one of the most popular international chefs in their line-up.

Rick Stein’s Food Odyssey is sure to be a lively conversational piece of theatre, given that both Stein and Sainsbury are enthusiastic, forthright and larger-than-life personalities. In announcing his co-host Rick Stein said “Mark and I met on my previous visit to New Zealand and instantly hit it off. He is great fun and shares many of my passions in life. I’m greatly looking forward to sharing the stage with him – a new arena for both of us – and to inviting the audience to join us as we take them on a culinary journey.”

Rick Stein started out 35 years ago, opening a seafood restaurant on the north coast of Cornwall in the south-west of England, and soon his passion for food saw his Cornish business expand to now encompass five restaurants and a pub; a delicatessen, patisserie and gift shop; a cookery school; and 40 hotel rooms across a portfolio of boutique properties. He also co-owns with his fiancee Sarah Burns, the award-winning restaurant Rick Stein At Bannisters at Mollymook on the south coast of New South Wales in Australia and is a shareholder in Tower Estate winery in the famous Hunter Valley.

His latest TV series, Rick Stein’s Food Odyssey will be screening on Prime TV later this year, and the cookery book accompanying the series is described by its publisher Random House as extremely popular among cooking enthusiasts. His earlier series Rick Stein’s Seafood Lovers’ Guide currently screens on SKY’s Food TV.

Wellingtonian Mark Sainsbury has been a familiar TV personality for years, in a career which has seen him work through the night as TV ONE’s European Correspondent, do seven days a week on the political beat, and in 2006 combine working as support host of Close-Up with his late night talk show About Now.

With Rick Stein’s popularity spreading, local New Zealand companies are also getting in on the action and many regional producers are ensuring Rick uses their produce on stage. Among those on board are Smeg, official large appliance partner for the show, 100% Kiwi Matapiro olive oil, and Matakana Coast representing a variety of wine growers and food suppliers all offering their fresh, local produce.

For those eager to meet the celebrity chef, VIP tickets are available which include pre-show cocktails with Rick Stein, and a Rick Stein branded shopping bag containing a signed programme, a Rick Stein cookery book, a shopping voucher and other items of Rick Stein and sponsor gifts.

 

Ticketing information

RICK STEIN’S FOOD ODYSSEY

 

AUCKLAND

ASB Theatre, AOTEA CENTRE, THE EDGE

2 shows onl y – Wednesday 4 August 8pm, Thursday 5 August 2pm

Call 0800 BUY TICKETS or 09 357 3355 or buytickets.co.nz

GROUPS 12+ SAVE! Call 09 357 3354 or buytickets.co.nz

 

WELLINGTON

St James Theatre

2 shows onl y – Saturday 7 August 7.30pm, Sunday 8 August 1pm

Call 0800 TICKETEK (0800 842 538) or 04 384 3840 (from a mobile) or ticketek.co.nz

GROUPS 12+ SAVE! Call 04 384 3842 or ticketek.co.nz

 

Source: Scoop

Freeview

Most watched

  1. One News: 668,180 (TV ONE, 6:00pm – 7:00pm)
  2. Coronation Street: 576,260 (TV ONE, 7:30pm – 8:30pm)
  3. Shortland Street: 571,230 (TV2, 7:00pm – 7:30pm)
  4. Close Up: 549,970 (TV ONE, 7:00pm – 7:30pm)
  5. Police Ten 7: 475,870 (TV2, 7:30pm – 8:00pm)

Most watched evening (7.30pm – 11pm)

  1. Coronation Street: 576,260 (TV ONE, 7:30pm – 8:30pm)
  2. Police Ten 7: 475,870 (TV2, 7:30pm – 8:00pm)
  3. Rescue 1: 425,860 (TV2, 8:00pm – 8:30pm)
  4. The Vampire Diaries: 345,710 (TV2, 8:30pm – 9:30pm)
  5. The Forgotten: 333,260 (TV ONE, 8:30pm – 9:25pm)

Most watched daytime (9am – 5pm)

  1. ONE News Midday: 128,480 (TV ONE, 12:00pm – 12:30pm)
  2. Emmerdale: 115,650 (TV ONE, 12:30pm – 1:30pm)
  3. ONE News 4:30: 107,130 (TV ONE, 4:30pm – 4:55pm)
  4. Dickinson’s Real Deal: 97,740 (TV ONE, 2:00pm – 2:55pm)
  5. The Erin Simpson Show: 96,660 (TV2, 4:30pm – 5:00pm)

Most watched on TV ONE

  1. One News: 668,180 (6:00pm – 7:00pm)
  2. Coronation Street: 576,260 (7:30pm – 8:30pm)
  3. Close Up: 549,970 (7:00pm – 7:30pm)
  4. The Forgotten: 333,260 (8:30pm – 9:25pm)
  5. My Holiday Hostage Hell: 236,100 (9:25pm – 10:25pm)

Most watched on TV2

  1. Shortland Street: 571,230 (7:00pm – 7:30pm)
  2. Police Ten 7: 475,870 (7:30pm – 8:00pm)
  3. Rescue 1: 425,860 (8:00pm – 8:30pm)
  4. The Vampire Diaries: 345,710 (8:30pm – 9:30pm)
  5. 20/20 Special Edition: 297,970 (9:30pm – 10:30pm)

Most watched on TV3

  1. 3 News: 437,540 (6:00pm – 7:00pm)
  2. Home and Away: 308,650 (5:30pm – 6:00pm)
  3. Dodgeball:A True Underdog Stor: 256,490 (8:30pm – 10:30pm)
  4. Campbell Live: 216,200 (7:00pm – 7:30pm)
  5. Survivor Heroes and Villains: 199,130 (7:30pm – 8:30pm)

Most watched on C4

  1. Family Guy: 108,320 (7:00pm – 7:30pm)
  2. The Cleveland Show: 91,530 (8:00pm – 8:30pm)
  3. Futurama: 85,800 (7:30pm – 8:00pm)
  4. American Dad: 77,950 (8:30pm – 9:00pm)
  5. Malcolm in the Middle: 70,140 (6:00pm – 6:30pm)

Most watched on PRIME

  1. Prime News: 178,250 (5:30pm – 6:00pm)
  2. Deal Or No Deal: 135,540 (5:00pm – 5:30pm)
  3. Who Wants To Be A Millionaire: 104,310 (6:00pm – 7:00pm)
  4. Man vs Wild: 85,430 (7:30pm – 8:30pm)
  5. SGU Stargate Universe: 67,680 (8:30pm – 9:30pm)

Most watched on Maori TV

  1. Hyundai Code: 67,020 (8:30pm – 9:30pm)
  2. Hunting Aotearoa: 62,850 (9:30pm – 10:00pm)

Most watched on the BOX

  1. Lie To Me: 39,530 (8:30pm – 9:30pm)
  2. The Simpsons: 29,800 (7:00pm – 7:30pm)
  3. NCIS: 26,670 (7:30pm – 8:30pm)
  4. America’s Funniest Home Videos: 26,540 (6:00pm – 6:30pm)

Most watched on SKY Sport 2

  1. Fifa WC 2010 Post Game: 33,200 (8:20am – 8:30am)
  2. Fifa WC 2010 Pre Game: 26,280 (1:30am – 2:00am)
  3. Fifa WC 2010 Live: 25,480 (6:30am – 8:20am)

Most watched on SKY Movies Great

  1. Die Hard 2: 45,670 (6:25pm – 8:25pm)
  2. Behind the Scenes: 34,060 (8:30pm – 8:30pm)

Biggest increases (previous week)

  1. Close Up: TV ONE 549970 – up from 465360 (7:00pm – 7:30pm)
  2. ONE News Midday: TV ONE 128480 – up from 102290 (12:00pm – 12:30pm)
  3. 3 News: TV3 437540 – up from 411670 (6:00pm – 7:00pm)
  4. Malcolm in the Middle: C4 70140 – up from 45100 (6:00pm – 6:30pm)
  5. The New Adventures of Old Chri: TV2 92730 – up from 68760 (11:30pm – 11:55pm)

Biggest decreases (previous week)

  1. Home and Away: TV3 308650 – down from 354140 (5:30pm – 6:00pm)
  2. Shortland Street: TV2 571230 – down from 606980 (7:00pm – 7:30pm)
  3. South Park: C4 64900 – down from 97950 (9:00pm – 9:30pm)
  4. F.R.I.E.N.D.S: TV2 102470 – down from 129730 (5:30pm – 6:00pm)
  5. The Dr Oz Show: TV3 44740 – down from 69050 (10:00am – 11:00am)

New

  1. Dodgeball:A True Underdog Stor: TV3 (8:30pm – 10:30pm)
  2. The Vampire Diaries: TV2 (8:30pm – 9:30pm)
  3. My Holiday Hostage Hell: TV ONE (9:25pm – 10:25pm)
  4. 20/20 Special Edition: TV2 (9:30pm – 10:30pm)
  5. What’s the Theme: C4 (10:30pm – 11:00pm)
  6. Nightline: TV3 (10:30pm – 11:00pm)

Channel Share (All Day)

  • TV ONE: 27.8%
  • SKY Network: 26.2%
  • TV2: 18.2%
  • TV3: 14.5%
  • PRIME: 4.6%
  • C4: 3.9%
  • Other TV Channels: 3.5%
  • Maori TV: 1%

Source: Nielsen Television Audience Measurement, All 5+

Doctor Who prop sells for £10,000

A Tardis used by actor Christopher Eccleston in a series of Doctor Who has sold for over £10,000 at an auction in the UK. The prop was among a range of items from the BBC series up for sale at the auction which saw most exceed their estimated prices.

Vice-President’s wife lands TV role

The wife of American vice-President Joe Biden has landed a guest role on Army Wives. Jill Biden will appear as herself in the drama series which is pulling several real life Army wives to appear in guest roles.

Clay Aiken calls for contestant judge

Former American Idol contestant Clay Aiken has come out saying he would be interested in joining the judging panel on the talent show. The second season runner-up said he would like to see a former contestant filling the gap left by Simon Cowell.

Rogen close to Entourage

Entourage creator Doug Ellin has said he was close to casting Seth Rogan in the series as Turtle. Rogen was originally considered for the role but the pair have since had a bust up which led to Rogen criticising the show publicly and Ellin writing in a scene where Turtle (Jerry Ferrara) jokes that Rogen’s “ugliness is oddly fascinating”.

Ex-Survivor producer ordered back to Mexico

The ex-Survivor producer who is accused of killing his wife in Mexico has been ordered back to the country to face trial. The Mexican authorities have sent an extradition request for Bruce Beresford-Redman as he is the prime suspect for the murder.

The new owner of flydirect.co.nz promises that all income earned within the first year of operation will be donated to people who booked with failed travel company Fly Direct Limited before it went into liquidation.

“I’ve been the victim of liquidations – most of the time the consumer is last on the list and lose everything they put in. I thought this was my chance to help others out”, Chris Whiteside the new owner of flydirect.co.nz said.

Fly Direct Limited, which was to provide ski holiday packages into Wanaka from Christchurch and Wellington, was placed in liquidation before its first snow season flight leaving around 500 people that booked with the company out of pocket.

The new owner, Chris Whiteside, previously a candidate on TVNZ’s The Apprentice NZ, purchased the site off liquidators. flydirect.co.nz is now running as a travel booking service and Mr Whiteside has announced he will donate all booking commission income to the customers who lost money.

“Liquidators reported at least $120,000 is owed to passengers, however it is not yet known if there will be a dividend to unsecured creditors. If people want to lend a hand and get great travel deals they should books flights, car rental and accommodation through flydirect.co.nz. I promise every cent of income from the first year of operation will be given to jilted passengers.”

Mr Whiteside said he would be covering all costs associated with running the site and all booking commission income generated from the site for the next year would be paid out to the liquidators.

“Hopefully this gesture will help some people out and get them a portion of their holiday money back”, Mr Whiteside said.

A lack of sufficient sales to cover forward commitments has been blamed for the failure of Fly Direct Limited.

Visit www.flydirect.co.nz when you are booking travel to help these guys out!

A Campbell Live operation has raised questions over airline security after the show revealed some major flaws yesterday.

The TV3 show used duplicate boarding passes and a fellow traveler’s identity to check in and board the plane as well as check in extra baggage.

Trade Minister Tim Groser’s identity was used to check in by the reporter who successfully boarded the Air NZ flight along with the real Tim Groser.

The TV3 reporter and her cameraman were also able to check in on flights by Jet Star and Pacific Blue using just one name.

Civil Aviation Authority spokesman Bill Sommer said after receiving information in the story by Campbell Live they have asked the airlines involved to run investigations to fix the security issues.

“We’d hope to get the information back from the airports by the end of this week or early next week,” he said.

Meanwhile an Air New Zealand spokeswoman has said the airline was working to sort out the flaws in its system.

“Air New Zealand is grateful that the flaw in the baggage check-in process was brought to our attention and we are moving swiftly to implement a remedy so it will not be able to happen again,” she said.

Source: NZ Herald