Hotel Hell

9:30pm Thursday, December 6 on TV2

Gordon Ramsay visits The Keating, a “luxury” boutique hotel in San Diego, CA. The Keating’s supercar-obsessed owner, Eddie Kaen, has blown millions designing the hotel to look like an Italian sports car, but neglected to spend money on things the guests really need.

The rooms are empty, the hotel’s restaurant is failing and the staff have reached their limit, leading to a truly shocking crisis that no one saw coming.

9:35pm Thursday, November 15 on TV2

Hotel Hell follows Gordon Ramsay as he travels across America attempting to fix horrid hotels, awful inns and bed & breakfasts where you’d rather not sleep and definitely won’t want to eat breakfast.

After more than a decade of running restaurants in some of the top hotels around the world, Gordon knows first-hand the crucial importance of surpassing guests’ expectations.

To get to grips with the problems, Ramsay will endure hotels at their worst and work with the hotel owners and employees to turn these hapless establishments around.

As he tries to turn these “No”-tels into successful hotels, Ramsay – in his own inimitable style – will go head-to-head with the owners and staff, raising the tension to maximum capacity.

In this week’s season premiere, Ramsay checks into the Juniper Hill Inn in Windsor, VT – a place that looks like a million dollars but smells of raw sewage. He meets the inn’s wealthy and arrogant owner, Robert Dean II, and uncovers his shocking treatment of his staff. Gordon quickly realises it’s going to need something approaching a miracle if he’s going to have a chance of saving this place.

With reputations on the line, one thing is certain: if they can’t meet Gordon’s high standards, they will never check out of Hotel Hell.